Financial Highlights

Revenue

+1.0%

Revenue

Profit before Tax

-24.5%

Profit Before Tax

Underlying Basic Earnings per Share

-17.8%

Underlying Basic Earnings P

Underlying Operating Profit

-19.7%

Underlying Operating Profit

Underlying Profit before Tax

-21.9%

Underlying Profit Before Ta

Dividend per Ordinary Share

-22.3%

Dividend Per Ordinary Share
Customer Service Cycles